Politique d'expédition
📦 Shipping Policy
Thank you for visiting our website! We are committed to providing a transparent and efficient shipping experience for every customer.
Shipping Origin
Most of the goods will be shipped from warehouses in the United States and Germany, and some goods will be shipped from warehouses in China.
Order Processing Time
Orders are processed and shipped within 1-5 business days (excluding weekends and public holidays). Once your order is shipped, you will receive a confirmation email with a tracking number.
Estimated Delivery Time
Delivery times vary by destination. Please refer to the table below for estimated shipping times (in business days):
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 10–20 business days |
| Most European Countries | 10–18 business days |
| Australia | 8–15 business days |
| Other Countries | 10–25 business days |
Please note: Actual delivery times may be affected by customs processing, holidays, or other unforeseen circumstances.
Tracking Your Order
You will receive a tracking number once your order has been shipped. You can use this number to track your package on the official logistics website. If you do not receive tracking information within 5 business days after shipping, please contact us via our Contact Us page.
Customs and Duties
International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the customer. Please consult your local customs office for more information.
If you have any questions or need further assistance, feel free to reach out to our customer service team at service@kronekalpasmoas.com